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Terms of Use

Last updated: March 12, 2026

1. Acceptance of Terms

By accessing and using the WarmLead website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Description of Services

WarmLead provides AI-powered lead response and appointment booking services for senior living communities. Our services include automated lead engagement, follow-up communications, and tour scheduling on behalf of our clients.

3. Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

4. Client Responsibilities

Clients are responsible for: providing accurate facility and contact information, responding to booked tours and appointments in a timely manner, complying with all applicable laws regarding communications with prospective residents and their families, and maintaining the confidentiality of their account credentials.

5. Limitation of Liability

WarmLead shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees paid by you in the three months preceding the claim.

6. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by WarmLead. You may not reproduce, distribute, or create derivative works without our written consent.

7. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

8. Contact

For questions about these Terms of Use, contact us at hello@warmlead.ca.